Warranty

Standard Warranty, Terms & Conditions of Sale

I. New Product Warranty: Bellatrix Systems, Inc. (Bellatrix) warrants its new products to be free of manufacturing defects for one (1) year after the original date of delivery, except the E-mech series which has a six (6) month warranty.  No warranty liability shall arise from damage to or failure of the product due to neglect, accident, misuse, improper installation, operation, unauthorized repair or alteration, act of God, vandalism or illegal act.

a) All models of Wands must be utilized with the holsters and lanyards provided; failure to do so shall invalidate this warranty.
b) Warranty claims shall be in writing, delivered to Bellatrix within 30 days of notice or knowledge by Purchaser of the existence of any claimed defect, and in all events within the above mentioned warranty period, otherwise Bellatrix shall incur no liability.
c) If the product should become defective during the warranty period, Bellatrix will repair the product, or at its option, elect to replace it free of charge, and in either case, the return transportation will be at no charge to Purchaser. As a condition of warranty coverage, the product on any warranty claim shall be delivered prepaid to Bellatrix at its facilities at Bend, Oregon, or such other location as may be designated by Bellatrix. Bellatrix shall not be liable for any cost of removal or reinstallation pertaining to the defective WIZARD product or battery, and such cost, if any, shall be borne exclusively by the Purchaser.
d) Lithium D cell Batteries provided by Bellatrix with new WIZARD products are warranted to operate the new WIZARD mechanisms for a period of six (6) years. The 2/3 AA lithium battery used in the E-mech is warranted for three (3) years. In the event of a battery failure, Bellatrix shall replace the battery under warranty and Purchaser shall pay a pre-calculated share of the replacement cost. All other batteries provided by Bellatrix shall rely solely on the manufacturers’ warranty, if any. Bellatrix shall not be liable for any cost of removal or installation of any defective battery, and such costs, if any, shall be borne exclusively by Purchaser.
e) Bellatrix disclaims any warranty for products purchased though Bellatrix but not manufactured by them, and sells such goods ‘as is’. Purchaser shall rely upon the warranty, if any, expressly provided by the manufacturer of goods.
f) Bellatrix makes no other warranties with reference to goods sold, express or implied, and makes no warranty of merchantability or of fitness for a particular purpose.
g) Bellatrix’s liability shall be limited to repair or replacement of defective goods as above stated, and in no event shall Bellatrix be liable for any direct, indirect, special, incidental, consequential, or punitive damages or damages for delay. The remedies set forth in this instrument are exclusive, and the liability of Bellatrix with respect to any contract of sale or anything done in connection therewith, whether in contract, in tort, under any warranty, or otherwise, shall not exceed the price of the equipment or part on which liability is based.

 II. Shipment: All orders are shipped F.O.B., Bend, OR. Title to goods sold pursuant to this agreement passes to Purchaser upon delivery by Bellatrix to a carrier, at which time risk of loss or damage passes to the purchaser.

III. Payment: Only customers with approved credit may be offered terms of payment Net 30 days from the date of shipment.  All orders greater than $1000.00 will require a deposit in the amount of 50%.  Deposits are due within ten (10) days from the date of execution of the order by the Purchaser and prior to shipment.  The balance will be due Net 30 days from the date of shipment.  Delinquent accounts shall be subject to an interest charge of 1.5% per month on the balance due.  Bellatrix retains a purchase money security interest in all goods and proceeds until payment is made anad cleared, pursuant to ORS 79.0103.  In the event of legal action, including court ordered arbitration proceedings, the prevailing party shall be entitled to an award of reasonable attorney fees to be fixed by the arbitrator or court, including in proceedings under title 11 United States Code (Bankruptcy).  All payments are to be in US dollars.  Bellatrix reserves the right to cancel sales or interrupt shipment of goods should it at any time deem itself insecure or upon discovery of buyer’s insolvency, and may refuse delivery except for cash.

IV. Orders: Bellatrix’s acceptance of this order is expressly conditioned upon Purchaser’s assent to these terms and conditions of sale, and may not be altered in any manner in the formation of the contract between the parties. Acceptance of this order may be made only by an officer or manager of Bellatrix and not by a sales representative. This writing comprises the full and complete expression of the agreement of the parties, and there are no other prior or contemporaneous agreements, promises, or representations, whether written or oral.  Prices are subject to change without notice.  Customer is responsible for all-applicable taxes.  Prices are quoted in US dollars, FOB designated shipping location.

V. Order Cancellation Policy: In the event that a customer deems it necessary to cancel an order that has been accepted by Bellatrix, a Cancellation Fee in the amount of 10% of the order dollar value will be charged.  Vinyl wrap orders are non-cancekabke and non-returnable once the customer has confirmed the accuracy of the order by signing and dating the appropriate Order Form.

VI. IMPACT Non-cancelable Order Policy: IMPACT orders are non-cancelable and non-returnable once the customer has confirmed the accuracy of the order by signing and dating the appropriate IMPACT Order Form.

VII. Parts and Repair Service Warranty: Bellatrix warrants repair service products to be free of manufacturing defects for sixty days (60) after completion of the repair. Bellatrix warrants new parts to be free of manufacturing defects for sixty days (60) after purchase.

This agreement is to be construed under and the respective rights of the parties are to be determined according to the laws of the State of Oregon, and each party submits to the exclusive jurisdiction of the State of Oregon, and to venue in Deschutes County, Oregon. These Terms and Conditions of sale shall apply to goods manufactured on and after January 1, 2017. Conflicting terms in Purchase Orders or other documentation shall not vary or supersede the terms and conditions contained herein.